Intelligent Virtual Assistant for University Credit Union by

Meet UCU's New Virtual Assistant, Royce powered by

With Royce, UCU has been able to deflect a large portion of the call center inquiries, greatly reducing call volumes leading to cost savings. The intelligent banking assistant is enabling new revenues by helping members and prospects find the information they are looking for in an instant. Let's explore more about the benefits of using Artificial Intelligence in banking in this video.

About is a leading intelligent virtual assistant provider. At Finovate West, see its AI-powered call center that automates majority of the calls in 60 days while ensuring the best customer experience. Visit us today at

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