How to set up a Zendesk – ChatGPT integration?

🔁 ChatGPT – Zendesk integration by Premium Plus
Welcome to this video from Premium Plus where we gonna show how ChatGPT can be used to scale up your customer experience within your Zendesk instance.

🔥 What is ChatGPT?
ChatGPT is an AI-powered natural language processing (NLP) solution that can be used to summarise long and verbose tickets into short and concise content, automate ticket categorisation and analyse ticket sentiment.

💥💥💥 Our 3 ChatGPT – Zendesk uses cases
1️⃣ Let ChatGPT automatically translate and summarise your Zendesk ticket with a lot of text and in different languages into a short content in English.
2️⃣ Let ChatGPT automatically categorise your Zendesk tickets
3️⃣ Let ChatGPT automatically analyse the sentiment in your Zendesk tickets.

🤙 Interested?
So if you are looking for ways to improve the customer experience within your Zendesk instance, contact Premium Plus and let us inspire you how we can help you with a ChatGPT connection or any of our other Zendesk-related services. Note that in this video we are currently using a non-supported workaround to get it to work. For now it's only testing, proof of concept stuff. Once the API is opened up we'll be ready though.

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🤔 Why work with Premium Plus?
As Zendesk's Global partner of the year 🏆 we make the difference by providing your company with all the tools and best practices to get in touch with your customers in the best possible way.

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